Saitek Smart Technology Programming Software and Drivers (SD3) Support Page
Welcome to the support page for the Saitek Smart Technology (SST) Programming Software. This page contains answers to frequently asked questions about the installation and running of the programming software with your compatible Saitek controller.

This information applies to all the supported controllers in the list below as the same piece of software is used by all of them.

Cyborg evo
Cyborg evo Force Stick
Cyborg evo Wireless Stick
Cyborg 3D Stick USB (and Gold and Platinum)
Cyborg 3D Rumble Stick
Cyborg 3D Digital Stick II (USB only)
Cyborg 3D Force Stick
X36 USB
X45 Flight Controller
X52 Flight Controller
R440 Force Wheel
R100 USB Wheel
GM2
GM3 Action Pad
P8000/PC Dash 2
P880
P2500
P3000

 
FAQ's for SST

Q1: Why, when I install the programming software why does the installation try and install the Saitek Magic Mouse and Saitek Magic Keyboard?

A1: The Saitek Magic Mouse and Saitek Magic Keyboard are required to make the programming software operate correctly.

 
Q2: When I try and run the Profile Editor software it tells me to plug in a Saitek controller. What's wrong?

A2: This usually only applies to Windows XP and it's likely that the driver hasn't correctly updated/installed for the controller and it is still using the basic Windows driver. To solve this open up Control Panel and then open up the System icon at the bottom. Click Hardware at the top of the window that comes up and then click Device Manager.

Click the plus sign next to Human Interface Devices and you might see a couple of listings called HID Compliant Game Controller or USB Human Interface Device. Right click on it and choose Update Driver from the drop-down list of options.

On the window that comes up select Install from a list or specific location and then click Next.

On the next window select Don't search. I will choose the driver to install and then click Next.

On the next screen you should have two options, one of which is the name of your controller *. Select it and then click Next, then click Continue Anyway on the Windows driver signing warning and then finally finish when it has finished installing.

You should now have an icon for your controller next to your clock, provided you have installed the Advanced option on the install.

* If the name of your controller wasn't there then click Have Disk and point it to the C:\Program Files\Saitek\Drivers\Inf directory and click OK - you should then have the option of your controller there for you.

 
Q3: Having installed the SST software my Microsoft Intellimouse's extra buttons do not work - it only seems to operate as a standard 2 button mouse. How do I fix this?

A3 : This is caused by the Saitek Magic Mouse that is part of the programming software. Provided you do not wish to set any of your hat switches to emulate the mouse cursor then you can disable the Magic Mouse and this will bring back the Intellimouse functions.

To do this, open Control Panel and then open the System icon (XP users will need to be running Control Panel in Classic view to see the System icon). Click Hardware at the top of the window that comes up and then click the button labelled Device Manager. Now click the plus sign next to Human Interface Devices, right click on the Saitek Magic Mouse and choose Disable from the drop-down list of options. Your Intellimouse options will now work fine again.

If you require the use of mouse emulation on your controller then you must leave the Magic Mouse enabled. We are currently attempting to liaise with Microsoft to solve this issue for a future version of the SST software.

 
Q4: How do I use the programming software? I'm finding it a little hard to get to grips with.

A4 : Have a look at the SST Programming Manual at this link.
 
Q5: Is my xxxxx Saitek product supported?

A5 : The only products supported in the programming software are those listed at the top of this page.

 
Q6: Where do I save / where are my profiles saved?

A6 : To make your new profiles appear in the Profile Launcher list they must be saved in the C:\Program Files\Saitek\Software directory.

 
Q7: Why do the Print Screen and Num Lock buttons not program correctly?

A7:
These keys are in fact reversed, if you require the print screen key then program it as the Num Lock key and vica-versa.
 
Q8: After editing my profile my changes have not been implemented

A8: You first have to make sure the profile is saved, then you must run the profile again from the Profile Launcher, which is located in the bottom right corner of your task bar.

 
Q9: How do I uninstall the SST software?

A9: First unplug your controller and then open the C:\Program Files\Saitek\Software directory on your computer. Run the NukeUSB file and from the NukeUSB window select your controller and then click Remove Selected Devices. Click OK and then run the NukeBus file from the same folder. Now go to Control Panel and run the Add/Remove Programs icon. Select the 'Software' entry and then click Add/Remove. Let it uninstall and then do the same thing for the Saitek Smart Technology Drivers entry. Restart your computer and the files will all be uninstalled.

 
Q10: already have one Saitek controller installed using the SST software. I now want to purchase an additional Saitek controller - do I have to install the software again?

A10 : No you don't need to. If you are using Windows 98 or ME then simply plug your second controller in and it should install automatically. If you are running Windows 2000 or XP then plug the controller in, let Windows install it using its own drivers and then open up Control Panel and open up the System icon at the bottom. Click Hardware at the top of the window that comes up and then click Device Manager.

Click the plus sign next to Human Interface Devices and you might see a couple of listings called HID Compliant Game Controller or USB Human Interface Device. Right click on it and choose Update Driver from the drop-down list of options.

On the window that comes up select Install from a list or specific location and then click Next.

On the next window select Don't search. I will choose the driver to install and then click Next.

On the next screen you should have two options, one of which is the name of your controller *. Select it and then click Next, then click Continue Anyway on the Windows driver signing warning and then finally finish when it has finished installing.

You should now have an icon for your controller next to your clock, provided you have installed the Advanced option on the install.

* If the name of your controller wasn't there then click Have Disk and point it to the C:\Program Files\Saitek\Drivers\Inf directory and click OK - you should then have the option of your controller there for you.

 
Q11: How can I use my .psi file from my old version of the programming software (SGE)?

A11: Simply right-click on the .psi file and you will see an option in the drop-down list called Create Profile. If you click this it will create a new file with the extension .dat. Simply copy this to your C:\Program Files\Saitek\Software directory and it can then be used with the new Profile Editor software. Please note though that in some cases the converted file may not work correctly and will cause crashes in the programming software. If this happens then we're afraid you will have to create a new profile.

 
 
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